The Quality
Assurance Program
The
Quality Assurance Program
Central to our mission is our Quality Assurance program,
characterized by a commitment to
Consistency: We
will ensure that your cases are assigned to dedicated staff,
and that consistent, high quality manufacturing processes
are used. Our program includes detailed quality checks during
every step of the fabrication process, including receiving
and shipping.
Communication: At
Prestige, we have discovered that the key to patient satisfaction
is frequently the quality
of the communications
between the dentist and the technician. We believe that
regular communication between the dentist and the technician
provides
the highest quality restorations. Prescription clarification
and early trouble-shooting of prep work both ensure that
the end product meets your patients' needs. That's why our
program
includes immediate notification, for fabrication continuance,
when any questions arise.
Attention
to Detail: Microscopic examination of cases is standard
practice at Prestige. As a
result, margin error
is minimized,
and correctable imperfections in the wax-up and model
work are caught and remedied before errors occur. This reduces
patient
repeat visits, and wasted time.
Service
-
Quality
work equals patient satisfaction: Every case
that we receive is assessed, trimmed and inspected
by a senior technician.
-
Support: Knowledge
and skill play a critical role in the services we offer.
Regardless
of the service you
are looking
for, from
bonding procedures to case planning for
implants, we are there to support you.
-
Accuracy: Daniel
Lambert brings over 25 years of experience in the field,
and extensive
background
as a ceramist to each ceramic
case. With a focus on continuous learning,
our staff attends industry seminars and trainings
regularly.
-
Customized
Processes: We will work with your team personally,
on a case-by-case basis, to ensure that
your patients
receive the level of service that
you
need for them. Colour matching,
on your premises or ours, Procera® ceramics,
[link to website]and utilization
of the newest technology will ensure
that
your
patients return for repeat business
and refer new patients.
-
Flexible
hours: We work with
you to ensure that your cases
are prepared
and ready
when you need them.
